Can I show a real customer result?

Only when it is accurate, allowed under Meta's rules for the topic, and not presented as a typical outcome you cannot support.

Is a testimonial with earnings allowed?

Earnings testimonials are a common trigger. Prefer product detail over income stories.

Rewrite ad copy that triggered an income-claims restriction

Replace income promises, earnings screenshots and outcome claims with a clear description of the product or service, who it is for and what someone gets when they buy. Keep numbers only when you can support them as real product details, such as price or session length, not as expected earnings.

By the Ad Account Unban team · Published 3 November 2026 · Last updated 3 November 2026

Cut these patterns

'Make $X this month' and similar earnings lines.
Screenshots of dashboards, payouts or bank balances.
Outcome claims that say results are sure or certain in the ad or on the page.
Fake urgency that invents a limited income window.

Write these instead

What the product or service is, in concrete terms.
Who it is for, without personal attributes Meta restricts.
Price, format and what is included.
Who runs the business and how to ask a question.

Check the landing page

The page must match the ad. Hidden pricing, different claims below the fold, or a form that promises earnings will undo a clean ad. Fix the page against the policy named in your notice before you request another review.

After the rewrite

Request a review once if the ad account or ads are still restricted. See appeal after income or results claims.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.