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Appeal when you mixed up restricted and disabled

If your first review went to the wrong layer, stop and map the notices again. A profile restricted from advertising needs a review on that profile. A disabled ad account needs a review on that ad account. Send a new request only where Meta still offers one, and say briefly what you mixed up and what you have now fixed on the right asset.

By the Ad Account Unban team · Published · Last updated

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Check before you write

How to word the new request

  1. Name the asset the notice belongs to.
  2. Say what you wrongly appealed before, in one line.
  3. Say what you changed on this asset.
  4. Keep it to a few short sentences.

Leave alone while it runs

Do not open a new ad account, move the Page, or swap every payment method unless the notice asks for a billing fix.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can I appeal both layers the same day?

Yes, if each notice offers a review. Write each request for its own asset.

Will Meta merge the two reviews?

Treat them as separate. Follow each status on its own.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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