Do this now
- Open Account Quality and choose the business portfolio from the list.
- Read the reason and click Request review if it is there.
- In Business settings, open Security Center and check whether verification is requested.
- Make sure the legal name, address and website on the portfolio match your documents.
- Submit one review and wait for the answer.
What to write
"Business portfolio [ID] belongs to [legal business name], registered in [country], website [URL]. Our admins are [names] and all use two-factor. We believe the restriction is in error and ask for a review."
Deadlines
- Follow any date shown on the portfolio notice.
What to avoid
- Creating a new business portfolio and moving ad accounts into it.
- Adding new admins or partners while the review is open.
- Uploading edited documents.
Official sources
- Request a review if you are restricted from advertising (Meta Business Help Center)
- Verifying your business in Meta Business Suite (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.