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Appealing when several ad accounts were disabled on the same day

When several ad accounts go down together, they often share something: a payment method, an admin, a business portfolio or a device. Find the shared link, fix it where you can, then appeal each account on its own, starting with the one that matters most. Meta decides each review, and a shared cause is reported by users, not confirmed by Meta.

By the Ad Account Unban team · Published · Last updated

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Find what they share

Shared itemWhat to check
Payment methodWhether every disabled account used the same card or funding source
Admin or profileWhether one person manages all of them
Business portfolioWhether they sit in the same portfolio
Login and deviceWhether they were opened from the same place at the same time

Then appeal

  1. Fix the shared item first if you can, such as adding a payment method in your own business name.
  2. Pick the account with the longest clean history and appeal that one first.
  3. Write each appeal for that account only. Do not paste one text into all of them.
  4. Record the date and outcome of each request.

What to leave out

If one comes back and others do not

Use what you learned. If the restored account had a clear cause that you fixed, mention the same fix in the remaining appeals.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Should I appeal all of them at once?

You can, but write each one for its own account. One careful request is better than many copies.

Is it my payment provider's fault?

Users sometimes report this when many accounts on one payment method go down together. Meta has not confirmed it in that form, so stick to the facts you can show.

Should I change payment method before appealing?

If the method is the shared item and it is in a name that does not match the business, adding one in your own business name can help the account look consistent.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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