Check before you chase
- Open Account Quality and look at the ad account, the portfolio and your profile.
- Check the Support Inbox in Business Suite for a reply you missed.
- Check the email on your Meta login, including spam.
- Note whether the review shows as in review, or whether the button is back.
Contact support once
Write one short message from Business Help Center: "Ad account [ID] was disabled on [date]. I requested a review on [date]. Account Quality still shows it in review. Can you confirm it is open and whether anything else is needed?" Save the reply.
What does not help
- Tagging Meta executives or the Meta account on X. Posts there do not reach the review.
- Sending the same appeal again and again.
- Creating new ad accounts while you wait. That can add a restriction to your profile.
- Paying anyone who says they can push a review through.
Official sources
- Request a review if you are restricted from advertising (Meta Business Help Center)
- About Meta Business Support Home (Meta Business Help Center)
- Meta Business Support Home
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.