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Online pharmacy and telehealth ads in the US

In the US, Meta requires certain health advertisers, such as online pharmacies, telehealth services that prescribe and addiction treatment providers, to hold LegitScript certification before advertising. Without it, ads are rejected and the account can be restricted.

By the Ad Account Unban team · Published · Last updated

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Steps

  1. Check whether your service falls under a category that needs certification.
  2. Apply to LegitScript and complete their review.
  3. Submit Meta's request for the certified advertiser.
  4. Keep the landing page consistent with the certified business.

Common problems

Other countries

The UK, EU and Australia have their own rules for health ads. Read Meta's policy for each market.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Do supplements need LegitScript?

Some do, depending on the product. Read Meta's policy.

Can a clinic advertise without it?

General clinic ads may be fine. Prescribing online usually needs certification.

Is the review request enough?

No. Get certified first.

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Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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