Health and telehealth ads: why accounts get disabled

Health ads are reviewed closely. Claims about cures, before-and-after images and targeting people by health status are common problems. Telehealth needs the right licences and wording. Keep ads factual, use approved claims and match the page.

By the Ad Account Unban team · Published 29 October 2026 · Last updated 29 October 2026

Want help with this? Message us on WhatsApp

Common triggers

Cure or promised results.
Before-and-after photos.
Wording that points to a health condition.

Telehealth

Show who the provider is, what is licensed and what the service includes.

Safer ads

Describe the service plainly. Avoid personal health wording.

Official sources

Meta Advertising Standards

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Are supplements allowed?

Often with limits. Check the policy.

Do I need certification?

Some countries require it for prescription products.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

Message us on WhatsApp Email us