Do this now
- In Business settings, list every ad account and note which portfolio owns it.
- Ask owners of shared accounts to remove your portfolio's access if they need to.
- Export reports from every ad account you can still open.
- Download invoices from Billing and payments.
- Check whether your own profile is restricted too.
What to write
To a client or partner: "Our business portfolio was restricted and the review was rejected. Your ad account [ID] is owned by your portfolio, so you can remove our access and keep advertising."
Deadlines
- Read the decision page for any further option and its date.
What to avoid
- Creating a fresh portfolio to run the same ad accounts.
- Asking a partner to re-share accounts into a new portfolio.
Official sources
- Request a review if you are restricted from advertising (Meta Business Help Center)
- About business portfolio and business asset permissions (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.