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Request review when Account Quality and Ads Manager disagree

Ads Manager can show an ad account as active while Account Quality shows a restriction, or the reverse. Trust Account Quality for enforcement wording, then request a review only on the asset that notice names. Appealing the wrong status because Ads Manager looked healthier often closes with no change. Meta decides each review.

By the Ad Account Unban team · Published · Last updated

Send the notice, and say if Request review is still on screen. Email

How to read the mismatch

What to do

  1. Screenshot Ads Manager and Account Quality side by side with the date.
  2. List every asset named: profile, ad account, Page, portfolio.
  3. Open Request review only where Account Quality still offers it.
  4. In the request, say which screen disagreed and what you fixed on the named asset.
  5. Leave admins and payment methods stable unless the notice asks for a billing fix.

If no review button remains

Save IDs and screenshots. Check Business Support Home for another path on that asset. See appeal when you mixed up restricted and disabled.

Continue Meta ad account appeals: start…

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Should I appeal twice, once from each screen?

No. One clear review on the asset Account Quality names is enough.

Does an active toggle in Ads Manager mean I am clear?

Not if Account Quality still shows a limit on that asset or on your profile.

Want the appeal checked before you send it?

Send the notice and say whether Request review is still offered. You hear whether another appeal is worth writing. Never send a password or a login code.

Price for this work

One ad account and one notice is USD 1,000. It is not a discount and not a promise that Meta will restore the account.

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