Make ownership clear
- The client's business name and portfolio.
- Your role and since when.
- Who signs in to the account and from where.
Steps
- Ask the client to log in and see the notice themselves.
- Request the review from the owner's profile if the account is theirs.
- Include a line about your agency role.
- Keep both sides informed.
Avoid
Do not file in the client's name from your own device without them knowing. Do not tell the client the result is certain.
Official sources
- About business portfolio and business asset permissions (Meta Business Help Center)
- Request a review if you are restricted from advertising (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.