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Requesting your data after an ad account ban (UK and EU)

UK and EU users can ask Meta for a copy of their personal data under GDPR. After an ad account ban, this can show which profiles, logins and payment details are on file. It does not reverse a decision, but it can help you understand links behind it and write a clearer appeal.

By the Ad Account Unban team · Published · Last updated

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Steps

  1. Download your information from Accounts Centre first.
  2. If you need more, use Meta's privacy contact form for a data access request.
  3. Ask for data linked to your profile and ad accounts.
  4. Keep the request date in your log.
  5. Use what you learn in your next review request.

What it does not do

Outside the UK and EU

Some US states and other countries give similar rights. Check the privacy section of Meta's help pages.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

How long does Meta have?

GDPR sets a legal timeframe. Read the current rules for your country.

Can I get the reason for the ban this way?

Sometimes data helps. It is not a direct explanation.

Can an agency file it for me?

It is your personal data, so file it yourself.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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