My new ad account was disabled because my old one was banned

Meta links new ad accounts to disabled ones through the same profile, card, portfolio or website. A new account disabled for this reason usually stays disabled while the original decision stands. Stop creating accounts and put your effort into the original account's review.

By the Ad Account Unban team · Published 30 October 2026 · Last updated 30 October 2026

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Do this now

Stop creating new ad accounts.
Find the first account that was disabled and its decision.
If it still offers a review, appeal it.
If it was final, read the start-over-safely guide before doing anything else.

What to write

Appeal on the first account: "Ad account [ID] was disabled on [date]. We read the reason and [fixed X]. We ask for a review."

Deadlines

Follow any date on the first account's notice.

What to avoid

More new accounts, new cards or new profiles.
Using a friend's account.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Why did Meta link them?

Shared profile, card, portfolio, domain or device.

Can the new one be appealed?

You can request a review, but the original decision usually decides it.

Who makes the final decision?

Meta does. No outside service can decide for Meta.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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