Meta has said that automated enforcement can be wrong. If you believe your account was disabled in error, say so with facts: what ran, how it followed the rules and when it was disabled. Keep it short, and submit once.
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Give dates, ad examples and the policy you checked.
Do not say you know the system failed. Say you could not find a violation.
Save screenshots of ads, landing pages and billing at the time.
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.
YOUR QUESTIONS
Meta has called some automated disablements mistakes. That does not make yours one.
It may restore the account. It may not explain.
Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.