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Ad rejected for the wrong reason: how to dispute

If an ad seems wrongly rejected, request a review of that ad. Say which policy you checked and why the ad follows it. Keep it short and avoid anger. Reviews of single ads are quicker to read than long notes.

By the Ad Account Unban team · Published · Last updated

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Make the request

  1. Open the rejected ad.
  2. Choose the dispute option.
  3. Add a short note.

What to write

Name the product, the policy you read and the reason the ad is compliant.

If it is rejected again

Change the ad. Do not resubmit unchanged.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Does disputing hurt my account?

No, if you are honest and the ad follows the rules.

How many disputes?

One per ad.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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