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Admin and access hygiene for ad accounts

Keep the list of admins short, use two-factor authentication and remove people who leave. Do not share logins. A compromised admin can cause restrictions on every asset in the portfolio, so tidy access reduces risk.

By the Ad Account Unban team · Published · Last updated

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Do

Do not

If you suspect a breach

Change passwords, remove unknown people and apps, and read the hacked account guides.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can one admin’s ban affect the account?

It can.

Should agencies be admins?

Use partner access where possible.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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