Routes with different facts
- The account was taken over by someone else.
- A payment fault caused the restriction and is now fixed.
- Identity documents were wrong and are now correct.
Not new facts
- Wanting the account back.
- Spend history.
- A new tone of voice.
Then
If your facts match one of the first group, use the route Meta publishes for it. If not, move on and protect what you can.
Official sources
- Request a review if you are restricted from advertising (Meta Business Help Center)
- Recover a hacked or compromised business portfolio (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.