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Turn on two-factor authentication before creating an ad account

Setting up two-factor authentication first protects the account from takeover, which is one of the quickest routes to a disabled account. It takes a few minutes.

By the Ad Account Unban team · Published · Last updated

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Do

  1. Open the security settings of the admin profile.
  2. Turn on an authenticator app.
  3. Save recovery codes.
  4. Add a backup admin you trust.

Why

A stolen login can run ads on your card and get the account disabled.

Avoid

Do not use the same password as other sites.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ad Account Unban is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

App or text message?

An authenticator app is generally stronger.

Who needs it?

Every admin.

Can I lose access?

Keep recovery codes safe.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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